Shipping & Returns
At T.SCOTT, we believe getting your order should be just as smooth as using it.
Shipping & Delivery
Processing TimeOrders are processed within 1–2 business days from our Massachusetts facility.
Shipping RatesFree Shipping on orders over $25
Orders under $25: calculated at checkout based on location
Delivery TimeMost U.S. orders arrive within 2–5 business days after shipment.
Shipping LocationsWe currently ship within the United States only.
TrackingOnce your order ships, you'll receive a confirmation email with tracking details.
Easy Returns
We've made returns simple and hassle-free.
To start a return:
- Contact us at support@tscotthair.com
- Include your order number
- We'll send return instructions
Return Conditions:
- Items must be returned within 30 days
- Product should be unused or lightly used
- Original packaging preferred but not required
Refunds:
- Issued to your original payment method
- Processed within 5–7 business days after we receive your return
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days and we'll make it right immediately.
30-Day Money Back Guarantee
We stand behind every bottle.
If you're not completely satisfied, you can return your order within 30 days of delivery for a full refund.
No stress. No pressure. Just results you can feel good about.