Frequently Asked Questions

Find answers to our most common questions below. If you need anything else, don’t hesitate to reach out—we’re here for you.

🤝 Order Support

We want you to feel confident in your purchase. If you're not satisfied, please contact us within [X days] of delivery and we'll work with you to make it right.
Orders are typically processed within 1–2 business days. Shipping times vary based on location, but most orders arrive within 3–7 business days.
At this time, we ship within the United States. We're working on expanding to additional locations soon.
Once your order ships, you'll receive a confirmation email with tracking details so you can follow your package every step of the way.
We process orders quickly, but if you need to make a change, please contact us as soon as possible at support@tscotthair.com. We'll do our best to accommodate your request.
If your order arrives damaged or incorrect, please reach out within 48 hours of delivery with photos and we'll take care of it right away.
Refunds are evaluated on a case-by-case basis. Please contact us and we'll work toward a fair solution.
You can reach us anytime at support@tscotthair.com. We aim to respond within 24–48 hours.

T.SCOTT Hair Mist is a lightweight, fine mist designed to refresh your hair between washes. It helps reduce unwanted odor, lightly condition the hair, and leave it feeling clean and refreshed without buildup.
Not exactly. While it provides a soft, noticeable scent, T.SCOTT Hair Mist is formulated with lightweight oils and carefully selected ingredients that help refresh and condition the hair — not just cover odor.
Dry shampoo is typically a powder designed to absorb oil and can leave a visible residue. T.SCOTT Hair Mist is a lightweight liquid mist that refreshes the hair, adds a subtle scent, and supports softness without buildup or residue.
T.SCOTT Hair Mist is formulated with a minimal ingredient blend, including: Water (Aqua), Alcohol, Cocos Nucifera (Coconut) Oil, Tocopherol (Vitamin E), and Essential Oils (such as Orange or Lavender depending on the variant).
T.SCOTT Hair Mist is not intended to treat or prevent hair loss. However, ingredients like Vitamin E and Coconut Oil may help support overall hair and scalp health as part of a consistent routine.
T.SCOTT is proudly a Black-owned, woman-owned brand based in the United States, focused on creating simple, effective hair care products.

Mist lightly over dry or damp hair, focusing on the scalp area and ends. Use a small amount and reapply as needed throughout the day.
Yes. The lightweight formula is suitable for daily use and can be applied as part of your routine or whenever your hair needs a refresh.
Yes, T.SCOTT Hair Mist can be used on both damp and dry hair.
When used as directed, the formula is designed to feel light and non-greasy. A few sprays are typically enough to achieve the desired effect.
Yes. T.SCOTT Hair Mist is suitable for a variety of hair types and styles, including natural hair, curls, straight hair, braids, and weaves.
Absolutely. It's a great option for refreshing braids, twists, and other protective styles without disrupting them.
With typical use (approximately 2–5 sprays per application), one bottle can last several weeks depending on frequency of use.

The scent is designed to be noticeable yet subtle. Longevity may vary depending on hair type, environment, and level of activity, but most users experience a fresh scent for several hours.
Citrus: A balanced, everyday freshness with a clean, uplifting finish. Peppermint: A crisp, cooling scent that feels refreshing and revitalizing. Orange: Fresh, bright, and energizing. Lavender: Soft, calming, and clean. Unscented: Minimal scent, ideal for those who prefer little to no fragrance.
T.SCOTT Hair Mist is made with a simplified ingredient blend. However, we recommend performing a patch test prior to full use, especially for those with sensitive skin.
Some essential oils may increase sensitivity to sunlight. We recommend avoiding direct sun exposure immediately after application to the scalp.
Yes. This product contains alcohol and should be kept away from heat, sparks, and open flames.
T.SCOTT Hair Mist uses a minimal ingredient formula. To maintain product quality, we recommend storing it in a cool, dry place and using it consistently after opening.